Paola's Body Barre

Total Transparency

1.1 In these Terms of Use the following definitions apply: ”Company” means PBB Limited, “Paola’s BodyBarre”.  “Client" means any person that has completed and submitted the online registration form (MindBody registration) for PBB Limited website, https://www.paolasbodybarre.com/   and whose registration has been accepted by the Company. ”Studio” means PBB studios. PBB Limited are based at 2 Fulham High Street, SW6 7QT, London and a reference to a Studio in the Terms and Conditions or these Terms of Use will be relevant to this location and Studio at which a Client has booked to attend sessions. “Terms and Conditions” means these terms and conditions.

1.2 References in the Terms and Conditions and Terms of Use to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.

1.3 These Terms of Use are incorporated into the “Sign Up” Form.

1.4 The Company reserves the right to vary and revoke the Terms and Use and the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Studio and the conduct of Clients. Any such changes will be notified to Clients and, until revoked, are and will be binding on Clients.

1.5 The Terms and Conditions and Terms of Use will be governed by the Laws of England and are subject to the exclusive jurisdiction of the English courts.

2.1 Subject to the Terms and Conditions and Terms of Use when a person has completed the Sign Up Form she will become a Client of the Studio.

2.2 Acceptance of a person as a Client is in the absolute discretion of the Company.

2.3 The Company reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the Membership of any Client whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Studio or which amounts to a breach of the Terms and Conditions or Terms of Use where such expulsion is otherwise in the interests of the other Clients of the Studio. Any Client so expelled will forthwith cease to be a Client of the Studio and will not be entitled to any refund for any period during which the membership is suspended.

2.4 If a Client brings a guest to the Studio for a session that guest must before the commencement of the relevant session become a Client in accordance with and subject to the Terms of Use.

2.5 Clients must be 16 or over.

Details of class times at the Studio may vary from time to time. Class times will be published by the Studio and will be available either at the Studio or at  https://www.paolasbodybarre.com/

4.1 Details of class and other services prices are available either at  https://www.paolasbodybarre.com/directly from the Studio and will be such prices as determined by the Company from time to time.

4.2 A Client may not attend any class at the Studio without first booking and paying for the relevant class or session.

4.3 Payments in any amount are non-refundable unless otherwise stated in the Terms and Conditions.

4.4 A Client may only buy gift certificates for other Clients, or the prospective Client must sign up (register) to PBB prior to attending the Studio.

4.5 PBB reserves the right to terminate the Client's Membership for any reason.

4.6 Clients must keep an active credit or debit card on file so that any late cancellation and no-show fees can be recouped in line with the bookings and cancellation policy.

5.1 A Client can book or reschedule classes and one-to-one sessions only for themselves and registered guests. Class bookings can be made via the website, in person or by email info@paolasbodybarre.com.

5.2 Classes can be booked according to the advanced bookings rights afforded to Members and other Non-Member Clients. Places at Classes will then be accepted on a first-come first-served basis. If you are awarded a place for a class having been on a waiting list you need to confirm your reservation 3 hours prior to the start of class. Each time you are added to a class from the waiting list you will receive an automatic Waiting List Notification email. Once you receive the notification, just call the Studio to confirm or cancel the reservation or Sign into your schedule to confirm online at https://www.paolasbodybarre.com/  If you receive a voicemail please leave a message confirming the date and time of your booking reservation. Once a class is confirmed you will be held to the cancellation policy for that class. including the date of purchase.

5.3 Private appointments are valid for 3 months from the date of purchase.

6.1 By agreeing to the Terms of Use and Terms and Conditions Clients hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect their participation in any class or private session at the Studio.

6.2 It is the Client’s sole responsibility to notify the Studio before attending any class or private session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).

6.3 Clients are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Clients with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Client should consult her doctor.
6.4 For healthy and safety reasons, Clients may not attend more than 2 classes per day.

6.5 The Studio Manager reserves the right to refuse access to any Client if, in their absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.

6.6 The Studio Manager reserves the right to refuse access to any Client if, in PBB’s sole opinion, it considers that the class booked by the Client is not suitable. This applies specifically to pregnant Clients or where the Client has not completed the required number of classes deemed necessary to participate in certain class formats. Please view the Classes pages on our website for details of class requirements.

6.7 Clients are required to follow the instructions of the instructor at all times.

7.1 The information available on or through this Site, and the Services supplied via or in connection with this Site or at PBB Limited Studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor. It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this website (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you. You, your legal representatives and your heirs release waive, discharge and covenant, not to sue PBBLimited and its instructors for any injury or death caused by their negligence or other acts. Any client questions or complaints please email info@paolasbodybarre.com

7.2 It is the Client’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme which she follows or class which they attend. Clients accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.

7.3 The Company accepts no liability for loss or damage to the property of Clients or for injury to Clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.

7.4 In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Client hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

8.1 A Client is entitled to use the Studio’s facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration, maintenance work, business requirements or for reasons beyond the control of the Studio or the Company. 

8.2 Children under the age of 16 may not use the Studio room or attend classes

8.3 Children over the age of seven may not enter changing rooms or other areas reserved for the opposite sex, regardless of whether they are accompanied by an adult.

Personal belongings are brought onto the Studio premises at the Client’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

Clients are requested to wear a form of dress appropriate to the practice of fitness activities and PBB recommends that Clients wear stretch pants or shorts and a T-shirt or sports top. Clients must attend sessions with socks that cover the entire foot.

11.1 In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or Studio rooms. Only closed containers of water are permitted in the Studio rooms. Other than with the exception of guide dogs no pets are permitted in the Studio buildings or grounds.

11.2 Notwithstanding paragraph 11.1 above, Clients must not walk around the Studio barefoot if they have Verrucas or similar foot complaints.

11.3 Clients must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Clients must not interfere with these exits for any reason. In the event of a fire, Clients are asked to make their way to the nearest available exit.

11.4 Smoking is forbidden in the Studio.

12.1 Clients are required to give written notice to the Company of any change of address. Failing such notice, all communications will be assumed to have been received by the Client within five days of mailing to the last address notified to the Company.

12.2 The Company reserves the right to refuse admission to the Studio.

12.3 The Company may assign the benefit of the Sign Up Process and a Client’s membership to a third party at any time without notice to the Client.

12.4 A person who is not a party to the Sign Up Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Sign Up Process.

12.5 The Company may, if a Client so wishes, communicate with the Client by electronic mail (“email”). By providing an email address to the Company the Client consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Client also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Client by email.

12.6 Clients must at all times observe the Studio guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Clients.

12.7 Any marketing, educational or other materials of any nature whatsoever produced by the Company in connection with the Studio and which are made available to Clients at the Studio will at all times remain the property of the Company and will be subject to the Company’s copyright.

12.8 Clients acknowledge that classes that may be physically strenuous are voluntarily participated in by them with full knowledge and that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

12.9 We do not offer refunds of products or packages or extend expiry dates. 

Introductory offers are strictly offered at one per person and for new clients only. 

Simple terms, no fine print!

We offer several Membership types.

Membership Contract - "PBB At Home Monthly Membership"

-     Price: £20/ month

-     Commitment period: 3 month minimum (1 month notice for cancellation)

-     Start date: The date of sale

-     Payment date: Same as your start date.

-     Renewal: Auto-renewal. We will debit your credit card on file every month until you terminate this contract

-     Termination: Email hello@pbbathome.com minimum one month prior to your next payment date, to terminate this contract.

-     Refunds: Monthly payments are non-refundable, and we cannot prorate your monthly payment.

I understand that Paola’s BodyBarre reserves the right to amend these terms and conditions at any time. For our latest Terms of Use and Bookings Policy please refer to our website https://www.paolasbodybarre.com

Bookings Policy

No Shows and Late Cancellations

Clients must give a minimum 24 hours cancellation notice in advance of their booked group class start time.

A class credit will be issued back to the Client's account for future use if the Studio receives required notice.

For Clients on any unlimited class packages, failure to give due notice or failing to turn up for class will result in a late-cancellation fee of £15 being charged. 

Clients may contest attendance records but must do so within 7 days of date of being charged late-cancelation fees. Otherwise, our attendance records stand and the fees remain. 

For health and safety reasons we cannot allow late access to class. Clients who fail to turn up promptly for the published start time of a class may be denied access to the class.

For healthy and safety reasons, Clients may not attend more than 2 classes per day.

Clients must give a minimum 24 hours cancellation notice in advance of their Private Session. Failure to give adequate cancellation notice or not to show up at an appointment will result in the Client forfeiting the full cost of the session or loss of an appointment credit.

The Company cannot be held responsible for any particular class or private session, instructor and/or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to the class timetable and appointments for private sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Clients, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except in so far as such loss is by law incapable of exclusion.

PBB LIMITED

Company address 68 Rosaline Road, SW6 7QT